The store is generally pleasant to visit, but some aspects need improvement. It has a good selection of designer branded training shoes, casual sportswear, and accessories, which is a major draw for customers. The staff are often friendly and willing to help, although some seem more attentive than others. The working hours are standard and convenient for a retail store, with extended hours on weekends. However, the high staff turnover rate and inconsistent customer service are notable concerns. The issue of customer service is a significant problem that affects many customers' experiences. It appears that some staff members are not adequately trained or motivated to provide good service, leading to frustrated customers. This issue should be addressed to improve the overall experience. The store's location is easily accessible by public transportation, and there is paid street parking available. The online presence is also strong, with a user-friendly website and a robust e-commerce platform. Overall, while the store has some strengths, it needs to work on providing a more consistent and high-quality customer experience.