The business has a generally good reputation, with a 4.0 rating based on third-party reviews. However, there are some issues with the quality of service, as evidenced by the low wait times and difficulties in finding the charger reported by some customers. Pricing seems to be reasonable, with no complaints about costs. The business appears to be at the forefront of renewable energy, offering Tesla Energy and Solar panels, and is a popular spot for electric vehicle charging. The only issue is with the quality of service, as one customer had a horrible experience with damaged car and understaffed attendants. However, this seems to be an isolated incident. Overall, the business is a great spot for those looking to charge their electric vehicles while enjoying the sights of New York City. The staff seems to be somewhat understaffed, leading to difficulties in payment and customer service. Nevertheless, the business's focus on renewable energy and its convenient location make it a worthwhile stop for many customers. It's worth noting that the business has a limited number of chargers, which might cause delays during peak hours.