San Antonio
Best Western Plus Palo Alto Inn & Suites
8.24
8.24
Overview
Informal hotel offering free breakfast & parking, plus an indoor pool, a 24-hour gym & a hot tub.
Features
Free Wi-Fi
Free Wi-Fi
Pool
Free breakfast
Free breakfast
Free parking
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Overall
Quality
Pricing
Innovativeness
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This hotel is a decent choice for travelers, offering a comfortable stay with some amenities. The hotel's location is not ideal, as there are issues with noise and traffic. However, the staff is generally friendly and helpful. One major issue that needs attention is the cleanliness of the rooms, with some guests reporting finding bugs and mold. The hotel's pool and hot tub are a nice touch, but the water temperature can be a problem. The hotel's breakfast is decent, but not exceptional. Overall, this hotel is an average choice for travelers, but it has the potential to improve with some attention to cleanliness and customer service.The hotel's overall score is dragged down by the quality of the rooms, which is a major issue. The pricing is reasonable, but the innovativeness of the hotel is not particularly notable. The hotel's location is not ideal, but it is convenient for some travelers. The staff is generally friendly and helpful, but there are some issues with customer service. The hotel's amenities, such as the pool and hot tub, are a nice touch, but the water temperature can be a problem.
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