This store is a great place to find western wear, especially boots and hats. The staff is friendly and helpful, with many employees going above and beyond to provide excellent customer service. Moses, in particular, is a standout employee with exceptional knowledge of hats and boots. He is able to shape and clean hats to perfection, and his expertise is unmatched. The store has a wide selection of products, including a variety of brands and styles. However, some customers have noted that the prices can be a bit high, especially for outlet store prices. Additionally, some customers have had issues with the quality of certain products, such as hats with minor imperfections. Overall, the store is a great destination for those looking for high-quality western wear, but may not be the best option for those on a tight budget.The store's hours of operation are convenient, with extended hours on weekdays and weekends. The location is also easily accessible, with a wheelchair-accessible parking lot and entrance. Payment options are available, including NFC mobile payments, debit cards, and credit cards. However, some customers have noted that the store's inventory can be limited, and it may be worth calling ahead to confirm availability of specific items.It's worth noting that the store has received some negative reviews in the past, including one customer who had a bad experience with customer service and another who was unhappy with the quality of a product. However, these incidents seem to be isolated and do not reflect the overall experience of most customers. Overall, the store is a great option for those looking for high-quality western wear and excellent customer service.