The business has a decent reputation overall, with most customers praising the quality of the vehicles and the friendly service. However, there are some issues with the pricing, with some customers feeling that they were overcharged or that the prices were not transparent. The innovativeness of the business is also worth noting, as they seem to be doing some things differently from other used car dealerships.From the numerous reviews, it seems that the business has a good selection of vehicles, with many customers finding good deals on low-mileage cars. The staff is also generally friendly and helpful, with many customers praising the service they received. However, there are some red flags, such as one customer who reported finding out that their car had a salvage title after purchasing it.One of the main issues with the business is the lack of transparency when it comes to the vehicles' histories. Some customers have reported being told that a car had a clean title when in fact it had been in an accident or had a salvage title. This lack of transparency can be frustrating and even lead to financial losses for customers.Another issue is the business's treatment of customers who have had problems with their vehicles. Some customers have reported being dismissed or ignored when they brought up issues with their cars, and one customer even reported being told that the business was "going out of town" and therefore couldn't help them.Despite these issues, the business does seem to be trying to make things right with its customers. Many reviewers have praised the business for its honesty and its willingness to work with customers to find a solution. However, more could be done to address the issues mentioned above and to build trust with its customers.One issue that needs to be addressed is the business's lack of communication and transparency. Customers have reported being kept in the dark about the status of their vehicles or the progress of their transactions. This lack of communication can lead to frustration and mistrust, and it's something that the business needs to work on.Overall, the business has some strengths and some weaknesses. While it has a good selection of vehicles and friendly staff, it also has some issues with transparency and communication. With some improvements in these areas, the business could become a more trustworthy and reliable option for customers.