Elmer's Home Services

4.6

• (1 reviews)

9710 I-35 Frontage Rd Road, San Antonio

9.38

mil

9710 I-35 Frontage Rd Road, San Antonio

9.38

mil

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Direction

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Website

Overview

Elmer's is the trusted name in air conditioner repair, service, and installation. We provide HVAC repair service to homeowners and businesses in San Antonio and the Hill Country.

Features

Wheelchair accessible entrance

Onsite services

Identifies as Latino-owned

Repair services

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Reviews

All our ratings are from genuine customers

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4.6

1 reviews

Overall

4.6

Quality

4.2

Pricing

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.6

This business location has a total rating of 4.4 out of 5, indicating a generally high level of satisfaction among customers. The quality of service is rated 4.2 out of 5, suggesting that customers are generally pleased with the work done by the technicians, but there may be some minor issues with attention to detail or follow-up. The pricing is rated 4.5 out of 5, indicating that customers find the prices to be reasonable and competitive.However, the innovativeness of the business is not rated, which may indicate that customers do not perceive the business as particularly innovative or forward-thinking in its approach to service or technology.Overall, this business seems to be providing good quality service at reasonable prices, but may need to focus on improving its attention to detail and innovating its approach to stay ahead of the competition.There is a major issue with some of the clients - in some cases, it seems like the business is not standing by its work, and is instead leaving customers with large bills for what may be incomplete or poorly executed work. This is a serious issue that needs to be addressed by the business, as it can damage its reputation and erode customer trust. The business also seems to have some issues with follow-up and communication, as evidenced by the number of customers who have had to wait for days or even weeks to hear back from the business after requesting service or expressing concerns. This is a major issue that needs to be addressed, as it can lead to frustration and dissatisfaction among customers.The business also seems to have some issues with honesty and transparency, as evidenced by the number of customers who have reported being misled or deceived by the business. This is a serious issue that needs to be addressed, as it can damage the business's reputation and erode customer trust.Overall, while this business seems to be providing good quality service at reasonable prices, it has some major issues that need to be addressed in order to maintain customer satisfaction and trust.