The location has a well-maintained parking lot and is wheelchair accessible. The building is conveniently located near the highway. Staff is friendly and accommodating, often going above and beyond to provide excellent customer service. Prices are competitive and value for money is excellent.The storage facility has a wide range of units available, from small to large, and has a variety of features, including climate-controlled units and on-site services. The facility is secure and has a sense of community, with many regular customers and a welcoming atmosphere. The LGBTQ+ friendly environment is appreciated by many customers.One issue is the rising rent, which may be a concern for some customers. While the facility is well-maintained and has excellent customer service, the rent increase may make it difficult for some customers to continue renting.