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Freeway Insurance

4.4

• (1 reviews)

4029 Fredericksburg Rd Road, San Antonio

5.19

mil

4029 Fredericksburg Rd Road, San Antonio

5.19

mil

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Overview

Find your nearest Freeway Insurance office and start saving today! Freeway helps you buy cheap car insurance near you

Features

Onsite services

Wheelchair accessible parking lot

Wheelchair accessible entrance

Wheelchair accessible seating

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Pricing

5.0

Overall

4.4

Quality

3.1

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.4

The location is a car insurance office that offers a variety of services, including car, home, life, and medical insurance. The office is wheelchair accessible, with a seating area, parking lot, and entrance that are all accessible. They offer onsite services and are open Monday through Friday from 9am to 7pm, and Saturday from 9am to 6pm. The office has a high overall rating, with a 4.6-star rating on third-party review sites. However, some customers have had issues with the quality of service, with one customer stating that the agent was not friendly and took their information incorrectly. The pricing is a strength of the office, with many customers reporting that they were able to get a good rate on their insurance. The office has a good level of innovativeness, with a high rating in this category. However, there is one major issue with the office, which is that they can be slow to respond to customers and take a long time to answer their questions. One customer reported waiting 3.5 hours on the phone to get their questions answered. This is a major drawback for customers who need quick service. Overall, the office has some strengths, but also some significant weaknesses. With some improvements in customer service and communication, this office could be a top choice for customers in the area.