The overall experience at Goose Auto Repair is exceptional, with a high rating of 4.8 out of 5. The quality of service is impressive, with a score of 4.9, indicating that the staff is knowledgeable, skilled, and attentive to customers' needs. While the pricing is still very good, with a score of 4.6, it is worth noting that some customers have mentioned that they were charged for services they did not receive or were surprised by the final bill. However, this is not a widespread issue, and the majority of customers have been satisfied with the pricing. The innovativeness of the business is also noteworthy, with a score of 4.9, indicating that the staff is proactive and willing to go above and beyond to meet customers' needs. Overall, Goose Auto Repair is a top-notch business that provides excellent service, good pricing, and innovative solutions.Some of the strengths of the business include:* Excellent customer service: The staff is friendly, knowledgeable, and attentive to customers' needs.* High-quality repairs: The business has a reputation for providing high-quality repairs that last.* Good pricing: The business offers competitive pricing for its services.* Innovative solutions: The staff is proactive and willing to go above and beyond to meet customers' needs.However, some customers have mentioned that they were charged for services they did not receive or were surprised by the final bill. This is a potential issue that the business should address to maintain its high rating.Some of the comments from customers that highlight the strengths of the business include:* "Outstanding communication and trustworthy team."* "Great service. Everyone was pleasant and very helpful."* "Excellent service and friendly staff."* "Honest, professional, and knowledgeable."Some of the comments from customers that highlight potential issues with the business include:* "I was charged $300 for a full comprehensive AC diagnostic and they said my compressor itself was leaking and quoted roughly $1800 to fix."* "I was taken back a bit when they came back with a total of $682 for a battery replacement."* "I was surprised by the final bill and felt that I was charged for services I did not receive."