This location is a great place to find a new pet, but there is an issue with inconsistent treatment of clients by some of the staff. Some reviewers reported being spoken to rudely or being treated poorly, which can be discouraging for people looking to adopt a pet. On the other hand, many reviewers praised the staff for being helpful, caring, and knowledgeable about the animals. The facility is clean and well-maintained, and the prices for services are very reasonable. The location also offers a range of services, including spaying and neutering, vaccinations, and adoption counseling, which makes it a one-stop-shop for pet owners. However, the inconsistent treatment of clients is a concern that needs to be addressed. The facility's location and working hours are convenient, and the website is easy to navigate. Overall, this location is a good option for people looking to adopt a pet or access pet-related services, but it's essential to be prepared for the possibility of inconsistent treatment by some staff members.