This business location has a good reputation, but it's not outstanding in all areas. The overall experience is slightly above average, with a score of 4.6. The quality of service and products is also good, with a score of 4.4. However, the pricing seems to be a strong point, with a score of 4.8. Unfortunately, the innovativeness of the business is not as high, with a score of 4.3.The business offers a wide range of services, including car sales, car parts, personal loans, used cars, and car rental. They also have a convenient location, with wheelchair-accessible parking and entrance. The working hours are consistent, with the same hours of operation on weekdays and Saturdays.However, there is one issue that stands out: in some cases, customers have reported long wait times and unprofessional service. For example, one customer had to wait over an hour and a half for their car to be serviced, and another customer was told that their car wouldn't be ready until Monday, despite having an appointment scheduled for 10:15 AM. These experiences are unacceptable and highlight the need for the business to improve its service and communication with customers.Despite this issue, the business has many positive reviews and a high overall rating. Customers have praised the friendly and knowledgeable staff, the clean and comfortable waiting area, and the convenient shuttle service. Many customers have also reported being pleased with the prices and the quality of the services provided.Overall, this business location has a good reputation, but it needs to work on improving its service and communication with customers to become truly outstanding.