This business location has a rating of 4.0 out of 5. The staff is generally friendly and knowledgeable, with many reviewers praising their experience with therapists such as Rafael, Jimi, and Vicky. The location is also clean and welcoming, with a relaxing atmosphere. However, some reviewers have mentioned issues with communication and professionalism, including difficulties with scheduling and cancellation policies. Additionally, some reviewers have experienced issues with billing and payment, including being charged incorrectly or having trouble canceling their membership. Overall, the business seems to have a mixed reputation, with some reviewers raving about their experience and others expressing frustration with various issues.Many reviewers have praised the business for its cleanliness and welcoming atmosphere, with some mentioning that they feel relaxed and rejuvenated after their visit. However, some reviewers have expressed frustration with the business's policies and procedures, including issues with scheduling and cancellation. Some reviewers have also mentioned that the business can be expensive, which may be a drawback for some customers.One reviewer mentioned that they had a poor experience with the business's management, including being treated poorly by a manager who seemed uninterested in resolving their issue. However, this seems to be an isolated incident, and many reviewers have had positive interactions with the business's staff.Overall, this business location seems to have a mixed reputation, with some reviewers raving about their experience and others expressing frustration with various issues. However, it appears that the business is generally well-regarded for its cleanliness, welcoming atmosphere, and knowledgeable staff.