San Antonio
Nissan Of New Braunfels
32.33
32.33
Features
Delivery
Debit cards
Repair services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Oil change
Onsite services
Car rental
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Quality
Overall
Innovativeness
Pricing
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This location has received an overall rating of 4.2 out of 5 stars based on customer feedback. While the quality of the services and products has been somewhat inconsistent, with an average rating of 3.1 out of 5 stars, the pricing has been a major strength, with a rating of 5 out of 5 stars. The innovativeness of the location has also been notable, with a rating of 4.5 out of 5 stars. However, it's worth noting that there have been some issues with customer service, with some customers feeling ignored or disregarded by the sales staff. Some customers have had a great experience with the staff, with sales representatives like Cory and Noe being praised for their professionalism and attentiveness. Others have appreciated the dealership's willingness to work with them to find the right vehicle and price. However, there have also been some instances of misleading advertising and bait-and-switch tactics, which has left some customers feeling frustrated and disappointed.The dealership's commitment to customer satisfaction is evident in the way they have responded to customer complaints, with the general manager, Ben Nash, being actively involved in addressing concerns and resolving issues. The dealership's willingness to listen to customer feedback and make changes to improve the customer experience is commendable.In terms of features, the location offers a range of services, including repair services, oil change, and car rental. They also accept debit cards as a form of payment. The dealership has a wheelchair-accessible parking lot and entrance, making it easily accessible for customers with disabilities. They also offer onsite services and delivery options, which is convenient for customers who may not have the time to visit the dealership in person.Overall, while there have been some issues with customer service and misleading advertising, the dealership's commitment to customer satisfaction and innovativeness has been notable. With some improvements in quality and customer service, this location has the potential to become a top-rated dealership in the area.
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Categories
Travel & Recreation
Car Rental
Automotive & Boat Service
Car Sales
Used Cars
Truck dealer
Used car dealer
Used truck dealer
Nissan dealer
Car leasing service
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