This car dealership has a high overall rating, indicating a positive experience for most customers. The quality of service and products is generally good, with a strong team of knowledgeable staff, including sales representatives and service advisors. However, pricing is a mixed bag, with some customers feeling that it's a bit high. On the other hand, the dealership's willingness to innovate and provide unique solutions for customers is impressive. Overall, this dealership is a good choice for those in the market for a new or used Subaru.Despite the overwhelmingly positive reviews, there are a few red flags. One customer reported being frustrated with the finance manager, who seemed unresponsive to their inquiries. Another customer felt that the dealership was not trustworthy and didn't keep its promises. These issues highlight the importance of clear communication and follow-through in building customer trust.One area for improvement is the communication regarding the cost of additional work. One customer mentioned that they were not informed about the cost of repairs until the service was complete, which was frustrating for them. This suggests that the dealership could benefit from more transparent communication about the costs and services provided.Overall, this dealership is a solid choice for those in the market for a Subaru, but it's essential to be aware of the potential issues and communicate clearly with the staff to ensure a smooth and positive experience.