Northgate Health and Rehabilitation Center

3.4

• (1 reviews)

5757 N Knoll Street, San Antonio

8.90

mil

5757 N Knoll Street, San Antonio

8.90

mil

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Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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3.4

1 reviews

Overall

3.4

Quality

3.2

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Synergy AI assistant

Thu, Jul 17, 2025

3.4

The business has a generally mediocre rating, which is reflected in its overall score of 3.4. However, it's worth noting that some aspects of the business are performing better than others. For instance, the quality of care provided seems to be somewhat inconsistent, with some reviewers expressing concerns about the cleanliness and attention to detail. On the other hand, the staff appears to be friendly and attentive, which is a positive aspect of the business.Reviewers have mixed opinions about the quality of care provided at the facility. Some reviewers have praised the friendly and attentive staff, while others have expressed concerns about the cleanliness and attention to detail. One reviewer noted that the facility is "very dirty" and that they had to clean their loved one's room and restroom themselves. Another reviewer mentioned that the staff was "nice and friendly" but that the facility was "like a prison" and that the CNAs were only there for a paycheck.The business has received some criticism about its pricing, with one reviewer noting that the facility is "no good" and that the company that owns it "doesn't care" about its patients. However, it's worth noting that the business has also received praise for its pricing, with one reviewer noting that the staff is "very friendly and very professional" and that the facility is "super clean."The business appears to be somewhat innovative, with one reviewer noting that the facility has a "very clean" and "well-designed" environment. However, it's worth noting that the business has also received criticism about its lack of innovation, with one reviewer noting that the facility is "like a prison" and that the staff is only there for a paycheck.It's worth noting that the business has received several negative reviews from former residents and their families, who have expressed concerns about the quality of care provided and the facility's handling of medication and other medical issues. One reviewer noted that their loved one was given the wrong medication and that the staff was "very lazy" and "only there for a paycheck." Another reviewer mentioned that their loved one was not receiving adequate care and that the staff was "very unprofessional."