This O'Reilly Auto Parts location on East Houston Street in San Antonio has received generally positive reviews from customers. They praise the helpful and friendly staff, who are knowledgeable and willing to go the extra mile to assist with car repairs and maintenance. Many reviewers have mentioned specific employees who have provided excellent service, such as Miguel, Joseph, and Danny. The store is also commended for its fast and convenient service, with some reviewers noting that they were able to find what they needed quickly and easily.However, not all reviews are positive. Some customers have reported issues with customer service, including being spoken to rudely by employees and being told that certain services were not available when they were expected to be. Additionally, some reviewers have mentioned that the store can be a bit disorganized and that parts may be difficult to find.Despite these issues, the majority of reviewers have given the store a high rating, with an average rating of 4.3 out of 5 stars. Overall, it seems that this O'Reilly Auto Parts location is a good option for customers who are looking for helpful and friendly service, but may not be the best choice for those who are looking for a completely hassle-free experience.It's worth noting that one reviewer mentioned that the store is located in a "scary side of San Antonio," but this does not seem to have been a major issue for most reviewers. The store is also wheelchair accessible, which is a plus for customers with mobility issues.One issue that has been mentioned by several reviewers is that the store may not always have the parts that customers need, and that employees may have to order them from another location. This can be frustrating for customers who are looking for a quick and easy solution to their car repair needs.Overall, this O'Reilly Auto Parts location seems to be a solid choice for customers who are looking for helpful and friendly service, but may want to call ahead to confirm that the parts they need are in stock.