Parks Coffee

4.2

• (1 reviews)

975 E Southcross Street, San Antonio

3.79

mil

975 E Southcross Street, San Antonio

3.79

mil

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Direction

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Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

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4.2

1 reviews

Overall

4.2

Quality

4.2

Pricing

4.2

Innovativeness

4.2

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Synergy AI assistant

Fri, Jul 18, 2025

4.2

The location is a multi-functional business hub that offers a variety of services including electronics, tools, food, and beverages. It is located on E Southcross Street in San Antonio and is wheelchair accessible, making it convenient for customers with mobility issues. The business has a strong online presence with a web link and a phone number, but its working hours are limited to weekdays.The coffee shop, which is a part of the business, has received positive reviews from customers who appreciate the quality of the coffee and the excellent customer service provided by the staff. However, there have been some complaints about the delivery drivers cutting off other vehicles on the highway, which is a major concern for road safety.In terms of responsiveness, the business has been slow to address customer complaints, as evident from the review where a customer was charged for a service they didn't receive and had to make multiple calls to get it resolved. The business has also been accused of not being transparent about their services and fees, which has led to financial losses for some customers.Despite these issues, the business has received praise for its professional staff, particularly Dylan and Thomas, who have been described as friendly, helpful, and knowledgeable. The business has also been commended for its ability to provide great customer service and for exceeding customer expectations.Overall, the business has a strong reputation for providing quality products and services, but it needs to work on its responsiveness and transparency to improve customer satisfaction.