San Antonio
PetSmart
11.24
11.24
Overview
Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Delivery
Onsite services
Quick visit
Curbside pickup
In-store pickup
In-store shopping
Photos & videos
Submit a review
Overall
Innovativeness
Pricing
Quality
Submit a review
This location of PetSmart seems to be a convenient spot for pet owners, with a wide selection of supplies and services available. The store is easily accessible, with wheelchair-accessible parking and entrance, making it a great option for people with mobility issues. The staff is generally friendly and helpful, with some reviewers mentioning that they have had good experiences with the grooming department, particularly with staff members like Xavier, Caitlyn, and Xavier's manager, Carl. However, there are some concerns about the quality of the services, with a few reviewers mentioning issues with dog grooming, including over-tightening of leashes, underwhelming nail trims, and lack of follow-through on grooming instructions. Additionally, some reviewers have had problems with the store's online coupons, which they claim are a scam. Despite these issues, the store's pricing is generally considered to be reasonable, and the selection of products is extensive. On the whole, this location seems to be a decent option for pet owners in the area, but some reviewers have had disappointing experiences with certain services.One major issue that stands out is the grooming department's tendency to use choke collars, which can be traumatic for dogs. This has led to several reviewers expressing their discontent with the grooming services, and warning others to avoid the location.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Shopping
Pet Food Shops
Pet supply store
Contact business
1