The location has a solid reputation with a 4.7-star rating from customers. The staff is generally knowledgeable, courteous, and helpful, with many customers praising their professionalism and attention to detail. The service department is efficient and thorough, with many customers appreciating the timely completion of repairs and maintenance. Some customers have mentioned that the dealership's focus on sales can sometimes feel pushy, and a few have had issues with communication and follow-up. However, the overall experience is positive, and many customers have expressed satisfaction with their purchases and the service they received. The dealership's accessibility features, including a wheelchair-accessible parking lot and entrance, are also a plus. The only issue is a lack of clear and transparent communication about necessary repairs and maintenance, which can lead to feelings of being "sold" on services rather than being informed about what's truly needed. Overall, the location is a good choice for those in the market for a Volvo, but it's essential to be aware of this potential issue and to ask questions and clarify any concerns you may have.