Red Tree Custom Jewelers is a small, family-owned business that has been a staple in the community for years. With a wide range of services, including jewelry repair, custom design, and watch maintenance, this shop has something for everyone. The staff is knowledgeable, friendly, and willing to go the extra mile to ensure customer satisfaction.The quality of work at Red Tree is exceptional, with attention to detail and a commitment to using only the finest materials. From simple repairs to complex custom designs, the team is equipped to handle any job that comes their way. While the prices may be slightly higher than those at larger chain stores, the quality and personal service make it well worth the investment.One area where Red Tree truly shines is in its innovativeness. The team is always looking for new and creative ways to design and repair jewelry, resulting in truly unique and stunning pieces. Whether you're looking for a custom engagement ring or a simple necklace repair, Red Tree is the perfect place to turn.Despite some minor issues with communication in the past, the overall experience at Red Tree is overwhelmingly positive. With a commitment to customer satisfaction and a passion for what they do, this shop is sure to become a trusted favorite for anyone in the area. However, one issue that did arise from the provided feedback is a lack of clear communication regarding the status of repairs and other services. In one instance, a customer was left waiting for several weeks without being contacted about the status of their repair, resulting in unnecessary frustration and anxiety. While this issue was eventually resolved to the customer's satisfaction, it highlights the importance of clear and timely communication in a business like Red Tree.