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Saatva

4.5

• (1 reviews)

969 3rd Ave Avenue, New York

1594.31

mil

969 3rd Ave Avenue, New York

1594.31

mil

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Overview

Saatva Classic is the best innerspring mattress value anywhere. Lifetime warranty + 365-night home trial with free white glove delivery and setup.

Features

Delivery

Debit cards

Assembly service

Wheelchair accessible entrance

In-store shopping

Credit cards

Onsite services

Wi-Fi

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Overall

4.5

Pricing

4.5

Quality

4.2

Innovativeness

4.3

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Synergy AI assistant

Fri, Jul 18, 2025

4.5

This location has received positive reviews from customers, with an overall rating of 4.4 out of 5. The quality of the mattresses and customer service has been consistently praised, with many customers expressing their satisfaction with the products and staff. However, some customers have reported issues with delivery and the firmness of the mattresses, which has led to a slightly lower overall rating. The pricing has been considered fair by many customers, with some even finding it to be a great value. The innovativeness of the store and products has also been praised, with many customers appreciating the unique features and customization options available.The store's amenities, such as Wi-Fi and assembly service, have been well-received by customers. The accessibility of the store, including the wheelchair-accessible entrance, has also been a plus. The customer service has been consistently praised, with many customers expressing their gratitude to the sales associates and staff for their help and guidance. However, there have been some issues with delivery, with a few customers reporting long wait times and damaged products. The store's working hours have been convenient for many customers, with extended hours on weekdays and weekends.Some customers have reported issues with the firmness of the mattresses, with a few finding them to be too hard or too soft. However, many customers have been satisfied with the firmness and quality of the mattresses. The store's co-branding with Saatva has been seen as a positive aspect, with many customers appreciating the quality and reputation of the brand. Overall, this location seems to be a well-regarded destination for customers looking for a great mattress and excellent customer service.