The Emily Morgan San Antonio - a DoubleTree by Hilton Hotel is a historic hotel with a unique charm, located directly across from the Alamo and near the Riverwalk. The hotel's staff is friendly and welcoming, with many employees, including Rudy, Johnny, and Isaih, providing exceptional service and going above and beyond to make guests' stays memorable. The rooms are comfortable and clean, with great views of the Alamo and the city. However, some guests have experienced issues with parking, and the hotel's rates can be steep. The hotel has a rustic feel and a haunted history, which adds to its charm. While it's not perfect, the hotel's strong points make it a great option for those looking for a historic and convenient place to stay in San Antonio. One issue to note is the lack of consistency in the hotel's cleanliness, with some guests reporting finding hair dryers sticky and bathroom outlets dirty. Additionally, the hotel's menu can be a bit pricey, and some guests have reported being overcharged for services. Despite these issues, the hotel's friendly staff and great location make it a solid choice for those visiting San Antonio.