San Antonio
The Keller Apartments
6.92
6.92
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
On-site parking
Dogs allowed
Business center
Fitness center
Swimming pool
Outdoor Space
Pets welcome
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Quality
Overall
Pricing
Innovativeness
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The Keller Apartments seems to have a mixed experience for residents. The building has a decent location, with a pool, fitness center, and business center. However, the amenities are not always functional, and the management has been known to be unresponsive to maintenance requests. There are several complaints about pests, including roaches and ants, which can be a health hazard. The apartments themselves appear to be outdated, with issues like leaking toilets, poor air conditioning, and broken appliances.One major issue is the frequent turnover of management, which can lead to inconsistent and unresponsive service. Some residents have reported having to deal with multiple management teams in a short period, making it difficult to get help when needed. The staff seems to be unhelpful, and some residents have even reported being ignored when calling the office.Despite the issues, the apartments are relatively affordable, and the location is convenient. However, the problems with maintenance, pests, and management may outweigh the benefits. Residents are advised to be cautious and carefully review the lease before signing.Some residents have had positive experiences with the leasing staff, who seem to be more responsive and helpful. However, this is not consistent across all residents, and some have reported having to deal with rude or unhelpful staff members.Overall, The Keller Apartments seem to be a challenging place to live, with many issues that need to be addressed. While the location and affordability may be attractive, the problems with maintenance, pests, and management may make it difficult for residents to enjoy their living experience.
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