San Antonio
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The Westin Riverwalk, San Antonio
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0.26
mil
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0.26
mil
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Overview
Refined hotel on the River Walk, plus an Italian restaurant, a cafe, a spa & an outdoor pool.
Features
LGBTQ+ friendly
LGBTQ+ friendly
Air-conditioned
Breakfast
Wi-Fi
Paid breakfast
Paid parking
Accessible
Air-conditioned
Business center
Pet-friendly
Kid-friendly
Restaurant
Fitness center
Bar
Smoke-free
Room service
Pool
Paid Wi-Fi
Outdoor pool
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Reviews
All our ratings are from genuine customers
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Overall
Quality
Pricing
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This hotel seems to be a decent option for those looking for a refined stay on the River Walk. The quality of the rooms and amenities is a highlight, with many guests praising the cleanliness, comfort, and luxurious feel. However, the pricing is a bit of a concern, with some guests feeling that it's overpriced for what they received.One of the main issues that seems to be a concern for some guests is the inconsistent service. Some guests have reported poor experiences with the front desk staff, including being given the wrong room, having to wait for a long time to check in, and being charged incorrectly for parking. However, other guests have had excellent experiences with the staff, praising their friendliness and helpfulness.Another issue that some guests have reported is the lack of attention to detail. Some guests have mentioned that their rooms were not clean, with dirty towels and trash left behind. Others have reported issues with the TV and shower not working properly.Despite these issues, the hotel seems to be a great option for those looking for a luxurious stay on the River Walk. The location is convenient, with many restaurants and attractions within walking distance. The hotel also offers a range of amenities, including a pool, fitness center, and restaurant.Overall, it seems that this hotel is a decent option for those looking for a refined stay on the River Walk, but it may not be the best choice for those on a budget or who are looking for a more personalized experience.
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Reviews
All our ratings are from genuine customers
Submit a review
Overall
Quality
Pricing
Submit a review
This hotel seems to be a decent option for those looking for a refined stay on the River Walk. The quality of the rooms and amenities is a highlight, with many guests praising the cleanliness, comfort, and luxurious feel. However, the pricing is a bit of a concern, with some guests feeling that it's overpriced for what they received.One of the main issues that seems to be a concern for some guests is the inconsistent service. Some guests have reported poor experiences with the front desk staff, including being given the wrong room, having to wait for a long time to check in, and being charged incorrectly for parking. However, other guests have had excellent experiences with the staff, praising their friendliness and helpfulness.Another issue that some guests have reported is the lack of attention to detail. Some guests have mentioned that their rooms were not clean, with dirty towels and trash left behind. Others have reported issues with the TV and shower not working properly.Despite these issues, the hotel seems to be a great option for those looking for a luxurious stay on the River Walk. The location is convenient, with many restaurants and attractions within walking distance. The hotel also offers a range of amenities, including a pool, fitness center, and restaurant.Overall, it seems that this hotel is a decent option for those looking for a refined stay on the River Walk, but it may not be the best choice for those on a budget or who are looking for a more personalized experience.
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