San Antonio
Thousand Oaks Family YMCA
11.62
11.62
Overview
At the Y, strengthening community is our cause. Every day, we work side-by-side with our neighbors to make sure that everyone, regardless of age, income or background, has the opportunity to learn, grow and thrive.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Overall
Quality
Pricing
Innovativeness
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This location is a well-established civic organization and community service center, with a wide range of activities and amenities available to its members. The building is wheelchair accessible, with a parking lot and entrance designed for easy access. The location is open for extended hours, making it convenient for people to visit and participate in activities.The staff at this location seem to be friendly and welcoming, with many members expressing appreciation for their helpfulness and professionalism. The facilities are clean and well-maintained, with a variety of equipment and amenities available for members to use.One of the standout features of this location is its commitment to providing affordable services to its members. The pricing is reasonable, and the location offers a range of discounts and promotions to make it more accessible to people from all walks of life.However, some members have expressed frustration with the lack of communication and flexibility when it comes to cancellations and membership changes. It seems that the location can be inflexible when it comes to processing cancellations, and some members have reported difficulty in getting refunds or resolving issues with their accounts.Overall, this location seems to be a great resource for people in the community, offering a wide range of activities and amenities in a welcoming and inclusive environment. However, it may benefit from improving its communication and flexibility when it comes to membership changes and cancellations.Some members have reported experiencing problems with certain staff members, citing instances of rudeness and a lack of customer service. However, these issues seem to be isolated and not reflective of the overall quality of service provided by the location.The location seems to be actively working to improve its services and amenities, with a focus on providing a welcoming and inclusive environment for all members. However, it may benefit from investing in more modern equipment and technology to improve the overall user experience.Some members have reported experiencing issues with the facility's cleanliness, citing instances of dirty equipment and a lack of maintenance. However, these issues seem to be isolated and not reflective of the overall quality of service provided by the location.The location seems to be a great resource for people in the community, offering a wide range of activities and amenities in a welcoming and inclusive environment. However, it may benefit from improving its communication and flexibility when it comes to membership changes and cancellations.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Community & Government
Youth social services organization
Non-profit organization
Civic Organizations
Community Service
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