The location of the post office is a mixed bag. While the staff is often friendly and helpful, there have been issues with slow service and long wait times. The location is also quite new and modern, which is a positive. However, there have been complaints about the design, which some find inconvenient and poorly thought out. On the other hand, the staff has been praised for their helpfulness and willingness to assist customers, even when they are short-staffed. Despite some issues, the location has a decent overall rating, but some areas need improvement. One of the main concerns is the lack of innovativeness in the design and layout of the location, which has led to some frustrating experiences for customers. Overall, the location is average, but it has potential for improvement. It's worth noting that some customers have reported issues with packages being lost or delivered to the wrong addresses, which is a major concern. Additionally, some customers have been treated rudely by staff, which is unacceptable. However, these issues seem to be isolated and not a widespread problem.