This location has an above-average rating, suggesting a generally positive experience for customers. However, the quality of the food and service is a bit of a mixed bag, with some customers reporting issues with undercooked meat, wrong orders, and poor customer service. On the other hand, the prices are very reasonable, and the variety of options and the soup bar are a highlight for many customers. The atmosphere is casual and contemporary, making it a great spot for families and groups. One issue that stands out is the inconsistent quality of the food, with some customers reporting that their meals were cold, underseasoned, or simply not what they ordered. While the staff is generally friendly, some customers have reported being greeted rudely or being made to wait a long time for their orders. Despite these issues, Wok Inn is a popular spot for Chinese food in San Antonio, and many customers return regularly for the variety of options and the convenience of the drive-through.