This police office is located in a conveniently accessible place with a wheelchair-friendly parking lot and entrance. Unfortunately, the overall quality of service seems to be somewhat inconsistent. The parking lot is well-maintained, but the office itself appears to be a bit run-down. On the other hand, the staff is friendly and welcoming. The office is well-lit, but the decor could use an update. The web link provided is helpful, but the phone number is not always answered promptly. The co-branding with the Bexar County Crime Lab suggests a high level of professionalism. The accessibility features are a significant plus. However, the office could benefit from some minor repairs to improve its overall appearance.