This business is a solid choice for those seeking notary services. The staff is very polite and easy to work with, making the experience pleasant. The military discount given without being asked is a nice touch, indicating the business values its customers. The location's focus on inclusivity, identifying as LGBTQ+ owned and women-owned, adds to its appeal. However, the lack of transparency about what the quality of services entails is a drawback, leaving some customers unsure of what to expect. The online appointment option is convenient but may not be widely available, limiting access for some. Overall, the business offers quality services, especially when it comes to pricing, but could benefit from clearer communication about its quality standards. The only area where improvement could be made is the quality of services, which could be more clearly defined, allowing customers to have a better understanding of what they can expect.