San Antonio
Bernstein Eric MD
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Quality
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This location is a good choice for people looking for a family practice. The staff is generally friendly and professional, with many patients praising the doctors, especially Dr. Bernstein, for their bedside manner, thoroughness, and willingness to listen. However, there are some issues with phone communication, with some patients reporting long hold times, automated messages, and calls being disconnected. Some patients also mentioned that getting an appointment can be a challenge, with one patient reporting that they had to call multiple times to get someone on the phone. Another patient mentioned that they had to schedule an appointment with a different doctor after being told that Dr. Bernstein was not available. Despite these issues, the location has a high overall rating, with many patients praising the care they receive. The amenities, such as wheelchair accessibility, are also well-maintained. Overall, this location is a good option for those looking for a family practice with a focus on patient care. One issue that stands out is the phone communication system, which seems to be causing problems for some patients. The location could benefit from improving this system to provide better customer service.
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Categories
Medical Service
Physicians
Family practice physician
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