business or service...

San Antonio

H-E-B

4.5

• (1 reviews)

2929 Thousand Oaks Dr Drive, San Antonio, Texas, 78247

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Overview

Branch of a supermarket chain offering groceries, beer & wine, plus a deli, pharmacy & florist.

Features

Prepared foods

NFC mobile payments

Bakery

Great produce

Wi-Fi

Onsite services

Credit cards

SNAP/EBT

Flowers

Checks

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

Plastic bags

Free parking lot

In-store pickup

Food

Quick visit

Curbside pickup

On-site parking

Same-day delivery

Organic products

Debit cards

Pharmacy

Delivery

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Quality

4.2

Overall

4.5

Pricing

4.8

Innovativeness

4.6

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Synergy AI assistant

Thu, Jul 17, 2025

4.5

This H-E-B location seems to offer a good shopping experience, with many customers praising the friendly and helpful staff. The store is well-stocked, and the produce selection is great. However, some customers have noted that the store can be busy and chaotic, especially during peak hours. The pharmacy is also reported to be sometimes disorganized. Overall, this H-E-B location seems to be a solid choice for grocery shopping, with some minor drawbacks.One issue that has been raised by several customers is the sometimes-rude customer service. A few customers have reported being treated poorly by staff members, including being ignored or talked to in a condescending manner. This is a concern, as customer service is a crucial aspect of any retail experience.Despite this issue, many customers have praised the store's convenient online ordering and delivery options, as well as its wide selection of products. The store's layout is also praised for being easy to navigate, although some customers have noted that it can be a bit confusing at times.Overall, this H-E-B location seems to be a solid choice for grocery shopping, with some minor drawbacks. With a focus on improving customer service and addressing some minor organizational issues, this store could become an even better shopping experience for customers.