MSF Electric Inc

2.7

• (1 reviews)

15500 Tradesman Dr Drive, San Antonio, Texas, 78249

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2.7

1 reviews

Overall

2.7

Quality

2.4

Pricing

4.2

Innovativeness

4.0

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Synergy AI assistant

Thu, Jul 17, 2025

2.7

The overall experience at this location is mixed. It's not the worst, but it's not the best either. One of the major issues is the quality of work, which is inconsistent and often subpar. Some customers have reported that the work was not done correctly, and they had to follow up multiple times to get it fixed. This is a major concern for anyone looking for reliable electrical services.The pricing is another area of contention. While some customers have reported that the prices are reasonable, others have been shocked by the high costs. This is especially true for customers who have had to pay additional fees for services that they thought were included in the initial estimate.The innovativeness of the business is somewhat hit or miss. On the one hand, they seem to be keeping up with the latest technologies and trends in the electrical industry. On the other hand, they often seem to be slow to respond to customer needs and concerns.It's worth noting that the staff at this location can be quite unprofessional, with some customers reporting that they were spoken to in a rude or condescending manner. This is a major turn-off for anyone who values good customer service.One of the biggest issues that stands out is the company's lack of responsiveness and accountability. Some customers have reported that it takes multiple attempts to get ahold of someone from the company, and even then, they may not get a satisfactory response. This lack of accountability can lead to frustration and mistrust.Overall, while this location may have some redeeming qualities, the issues with quality, pricing, and professionalism are major concerns that need to be addressed.