Planet Fitness

4.3

• (1 reviews)

1671 I 35 N Frontage Rd Road 401, New Braunfels, Texas 78130

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Overview

Tons of cardio and strength equipment. Free fitness training. Spacious, clean, and judgement-free gym. Starting at $10 a month. Join now!

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Onsite services

Shower

Membership required

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Overall

4.3

Quality

3.1

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.3

This Planet Fitness gym is a decent place to visit, with a wide range of equipment and a clean environment. However, the quality of service and overall experience is somewhat average, with a few areas that could be improved. One major issue is the staff's attitude, with some members reporting rudeness and unprofessionalism. On the other hand, the gym's pricing is very reasonable, making it an attractive option for those on a budget. As for innovativeness, the gym has some nice features such as the Black Card membership and the Black Spa, but it could benefit from some new and exciting amenities to stay ahead of the competition.There are some problems that members have experienced, including a lack of space for stretching and yoga, and some outdated equipment. Additionally, some members have reported that the gym can be very crowded, especially during peak hours. The gym's hours of operation are 24/7, but some members have reported that the staff is not always available or responsive. Overall, while this gym has some nice features, it could benefit from some improvements in terms of service and amenities to make it a truly great experience for its members.It's worth noting that the gym has a "Judgement Free Zone" policy, which is a nice touch, but it seems that this policy is not always enforced. Some members have reported feeling uncomfortable or judged by staff or other members, which is a shame given the gym's stated mission. With some improvements in these areas, this gym could be a truly great place for those looking for a fitness community.