This storage facility offers excellent customer service, with staff being friendly, helpful, and knowledgeable. Vivian, in particular, is a standout employee who goes above and beyond to ensure customers have a positive experience. The facility itself is clean, well-maintained, and secure, with good lighting and easy access. Prices are competitive, and the online reservation process is straightforward. One issue to note is that some customers have reported issues with bugs or insects in their units, but this appears to be an isolated problem. Overall, this facility is a good option for those in need of storage space, but it's essential to be aware of the potential issue with pests.