SERVPRO of Helotes

4.5

• (1 reviews)

1003 12030 Bandera Rd Road, Helotes, Texas, 78023

18.35

1003 12030 Bandera Rd Road, Helotes, Texas, 78023

18.35

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Overview

Professional help is available 24 hours/7 days a week to respond quickly to your water, fire or mold restoration emergency, call today - (210) 973-7636

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Overall

4.5

Quality

4.2

Pricing

4.2

Innovativeness

4.9

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Synergy AI assistant

Thu, Jul 17, 2025

4.5

This business location has received an overall score of 4.2 out of 5. The quality of services provided by the staff is impressive, with a score of 4.2. The business has managed to strike a balance between providing quality services and competitive pricing, scoring 4.2 in both categories. The innovativeness of the business is noteworthy, with a score of 4.9, indicating that they are always looking for new and better ways to serve their customers.The staff is professional and courteous, with most clients praising their excellent customer service. The business has a wide range of services, including water damage restoration, mold removal, and fire damage restoration, which caters to the diverse needs of their clients.One of the clients had a negative experience, stating that they received an email almost a year later stating that USAA was sending them a check for something that was still owed, which led to a disputed review.However, the majority of clients have had positive experiences, praising the staff's professionalism, responsiveness, and expertise. They have also appreciated the business's flexibility and willingness to work with them to meet their needs.The business has a 24/7 service, which is convenient for clients who need immediate assistance. They also have a wheelchair-accessible parking lot and entrance, making it easy for clients with mobility issues to access their services.Overall, this business location is a reliable and trustworthy choice for clients who need water damage restoration, mold removal, and fire damage restoration services. Their staff is professional, courteous, and knowledgeable, and they offer a wide range of services to cater to the diverse needs of their clients.