San Antonio
South Texas Spinal Clinic - New Braunfels on Landa Rd.
Overview
Trusted Orthopedic Surgeons serving Boerne, TX & Fredericksburg, TX. Visit our website to book an appointment online: South Texas Spinal Clinic
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
Overall
Innovativeness
Pricing
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The business located at Building 861, Landa St Street, New Braunfels City is a medical center providing services related to pain management and orthopedics. The staff is described as friendly, kind, and helpful, with some patients noting that they are welcoming and professional. The doctors, including Dr. Geibel and Dr. Pipkin, are praised for their knowledge, expertise, and bedside manner, with some patients appreciating their willingness to take the time to explain complex medical information.Some patients have reported long wait times, with one person waiting over two hours to be seen, while others have noted that the staff can be unresponsive to patient needs. Additionally, there have been reports of issues with scheduling and communication, including one patient who was told that their wait would be up to two hours and another who was left waiting for over an hour before being seen.Despite these issues, many patients have expressed high satisfaction with the care they received, citing the staff's friendliness and the doctors' expertise. Some patients have also praised the clinic's amenities, including a wheelchair-accessible restroom and parking lot.The clinic's pricing is considered to be a strength, with one patient noting that the cost was reasonable and another stating that they were pleased with the price they paid. However, one patient was upset by a $333.00 bill they received for a "new patient fee" despite having already paid a $225.00 bill for their initial visit.One issue that has been highlighted by several patients is the long wait times and lack of clear communication about wait times. Some patients have reported feeling frustrated and ignored while waiting, and one patient described the clinic's operation as a "cattle mill." However, others have noted that the wait times can be worth it due to the quality of care they receive.
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Hours
Closed
Tuesday
Wednesday
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Monday
Categories
Medical Service
Medical Centers
Other Medics
Physicians
Orthopedic surgeon
Orthopedic clinic
Pain management physician
Medical group
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