This real estate agency has left a strong impression on its clients. The overall experience is rated highly, with many customers praising the agency's quality services. The agency's pricing is also commended, suggesting that they offer competitive rates. However, there is one notable issue - the parking lot is not wheelchair accessible from the building's entrance, but rather from a parking lot located outside the building.The agency's working hours are also worth mentioning, as they are available 24/7, making it convenient for clients to schedule appointments at their preferred time. The use of online appointments is also a plus, as it allows clients to easily schedule meetings from the comfort of their own homes.The agency's knowledge of the local area is also impressive, with many clients praising their ability to find suitable homes quickly and efficiently. The agency's staff, including Marcus Lopez, are described as knowledgeable, patient, and relatable, making the home-buying process a smooth and enjoyable experience.One client even described Marcus as a friend, highlighting the agency's commitment to building strong relationships with their clients. The agency's promptness and ability to deliver on requests are also commended, making them a reliable choice for clients looking to buy or sell a home.Overall, this real estate agency is a great choice for anyone looking to buy or sell a home in the New Braunfels area. With their high-quality services, competitive pricing, and knowledgeable staff, they are sure to provide a positive experience for their clients.