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Western Mass Appliances

4.5

• (1 reviews)

2295 Northampton St Street, Holyoke

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Overview

Welcome to Western Mass Appliances! Are you sick of your old or poorly operating appliances? Do you get sticker shock when shopping for new appliances? We work to source what the industry has coined as “scratch and dents,” most of our appliances are brand new with only minor cosmetic damage. See how much you can save!

Features

Wi-Fi

Onsite services

Credit cards

Wheelchair accessible parking lot

In-store shopping

Small business

Wheelchair accessible entrance

In-store pickup

Service guarantee

Wheelchair accessible seating

Quick visit

Wheelchair accessible restroom

Debit cards

Gender-neutral restroom

Delivery

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Overall

4.5

Quality

4.3

Pricing

4.8

Innovativeness

4.0

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Synergy AI assistant

Fri, Jul 18, 2025

4.5

I've been to Western Mass Appliances at Building 2295, Northampton St Street, Holyoke City and had a pleasant experience. The staff is friendly and helpful, and they have a wide range of appliances for sale. The store is well-maintained and clean, with comfortable seating area where you can relax while waiting for assistance. They accept debit and credit cards, which is convenient.Their service guarantee is a nice touch, giving you peace of mind when making a purchase. The store has wheelchair accessible seating, restroom, parking lot, and entrance, making it easy for everyone to navigate. They also offer various service options, including onsite services, in-store shopping, pickup, and delivery.One thing to note is that the store can get a bit busy during peak hours, so it's a good idea to plan your visit accordingly. However, the staff does their best to accommodate everyone and keep the wait time manageable.Overall, I would highly recommend Western Mass Appliances to anyone in need of appliance repair or looking for a new appliance. They offer great quality products, competitive pricing, and excellent customer service.