San Antonio
A & J Transmission Parts & Services
Features
Wheelchair accessible entrance
Restroom
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Overall
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This business location has a strong focus on transmission parts, with a wide range of products available. The staff is knowledgeable and can provide expert advice on transmission-related issues. However, there have been some issues with customer service, including language barriers and hostility. Despite this, the business has a loyal customer base and is known for its low prices and excellent service. One of the owners, AJ, is particularly praised for his expertise and family-oriented approach. The business is located in a house, which can make it a bit hard to find. It's essential to note that the business only sells transmission parts and does not provide repair services.The business has a rating of 3.6 stars on third-party review platforms, indicating a generally positive experience for customers. However, there have been some negative reviews, including issues with customer service, quality, and professionalism. The business has a reputation for being reliable and having a satisfaction guarantee, which is a significant advantage for customers. Overall, this business location is a good option for customers looking for transmission parts, but it's essential to be aware of the potential issues with customer service.One issue that stands out is the language barrier, which has led to misunderstandings and negative experiences for some customers. This is a significant concern, as it can impact the overall quality of service and create unnecessary stress for customers. It's essential for the business to address this issue and provide adequate training for staff to ensure that all customers receive excellent service.
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Categories
Automotive & Boat Service
Car Parts
Transmission shop
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