This travel agency has received positive reviews from its clients, with most describing the staff as friendly, helpful, and knowledgeable. Many customers have praised the agency's ability to plan and book trips to various destinations, including cruises and resort vacations. The staff has been commended for being quick, responsive, and accommodating, with one client even mentioning that they received constant contact before their trip.Some clients have also appreciated the agency's ability to find great deals and offer personalized service. However, there have been some negative reviews, with one client expressing frustration with the lack of communication and service from a particular agent.The agency's working hours appear to be regular and consistent, with Monday through Friday hours from 9:00 am to 5:00 pm. The physical location is also wheelchair accessible, which is a plus for clients with mobility issues.Overall, this travel agency seems to be a reliable and trustworthy option for those looking to plan and book their next vacation. However, it's worth noting that one of the reviewers mentioned the agency's management, implying that there may be some issues with leadership or personnel within the company.