The store is a great place to visit, with a wide selection of Western and work-related apparel, shoes, and accessories. The prices are very reasonable, making it a great value for customers. The staff is generally friendly and helpful, although there have been some instances of rudeness and poor customer service. The store has a wheelchair-accessible entrance and parking lot, making it accessible to all customers. However, the store's inventory can be limited at times, and the staff may not always be knowledgeable about the products they are selling.One issue that customers have mentioned is the lack of customer service in some instances. Some customers have reported being ignored or spoken to rudely by staff members, which can be frustrating and make it difficult to shop at the store. Additionally, some customers have mentioned that the store's inventory can be limited, and the staff may not always be able to find what they are looking for.Despite these issues, the store has a lot to offer, and customers generally seem to be satisfied with their shopping experience. The store's wide selection and reasonable prices make it a great place to find Western and work-related gear, and the staff is generally friendly and helpful.