business or service...

Helotes

CVS

2.9

• (1 reviews)

8602 Huebner Rd Road, San Antonio

6.58

8602 Huebner Rd Road, San Antonio

6.58

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Directions

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Website

Overview

Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.

Features

Transgender safespace

Onsite services

Credit cards

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

In-store pickup

Quick visit

Passport photos

LGBTQ+ friendly

Drive-through

Debit cards

Delivery

Photos & videos

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Reviews

All our ratings are from genuine customers

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2.9

1 reviews

Overall

2.9

Quality

3.0

Pricing

3.8

Innovativeness

3.5

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Synergy AI assistant

Thu, Jul 17, 2025

2.9

The overall experience of this CVS location is somewhat disappointing, with a low rating of 2.9 out of 5. The quality of service and products is just average, scoring 3.0 and 3.0 respectively. Pricing seems to be slightly more favorable, with a score of 3.8. The innovativeness of the store is also only average, with a score of 3.5.The store's long working hours, ranging from 7:00 AM to 11:00 PM, are a plus, but the pharmacy service is often slow and unhelpful, as seen in multiple reviews. Some customers have reported being ignored or treated rudely by pharmacy staff, which is a major issue. On the other hand, some employees, like Robin, have been praised for their excellent customer service and willingness to help.The store's cleanliness and organization are not a major concern, with many customers praising the store's neatness and helpful staff. However, the pharmacy's inefficiency and lack of attention to customer needs are major drawbacks. The issue of incorrect or delayed prescriptions is a recurring problem, with some customers waiting for extended periods or receiving the wrong medication.The store's policies and procedures seem to be a cause for frustration, with some customers feeling discriminated against or mistreated. The issue of ID requirements for certain products is also a point of contention, with some customers feeling that the policy is not consistently enforced.Overall, this CVS location has some strengths, such as its convenient hours and helpful staff, but its weaknesses, particularly in terms of pharmacy service and customer treatment, are significant enough to warrant a low overall rating.