Franklin Development

3.5

• (1 reviews)

101 21260 Gathering Oak Street, San Antonio, Texas, 78260

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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3.5

1 reviews

Overall

3.5

Quality

3.8

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

3.5

The location is a mixed bag, with some notable strengths and weaknesses. The business is wheelchair accessible, which is a significant plus. However, some clients have reported issues with staff and management, including rude behavior, unresponsiveness, and neglect of maintenance tasks.One client reported being handed a rent check on the 5th, but it was not deducted from their account until the 11th, and they were later harassed by staff. Another client claimed that their deposit was not returned, and they were not able to get in touch with corporate. In contrast, some clients have had positive experiences, including being helped by responsive staff and feeling that the business has a caring atmosphere.The business has a 4.0 rating out of 5, based on 19 reviews, with the majority of clients giving it 4 or 5 stars. However, the overall experience seems to be marred by a few significant issues. Clients have praised the quality of some of the staff, but criticized the unresponsiveness of others. The business has a reputation for being difficult to reach by phone, and some clients have reported having to wait for long periods of time to get their issues resolved.