Helotes
NBU Customer Solutions Center
35.70
35.70
Overview
New Braunfels Utilities provides excellent electricity, water, and sewer services. We cherish the relationship we have with our community.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
Quality
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This utility company location is a convenient spot to visit for any utility-related needs. The building is easily accessible by car, with a wheelchair-accessible parking lot and entrance. The interior of the building is modern and well-maintained. The staff seems friendly and helpful, always willing to provide assistance and answer questions. However, I did notice a lack of clear signage to direct customers to the correct floor or department. The location is easily found on the web and has a user-friendly website that provides all the necessary information. Unfortunately, the wheelchair-accessible entrance is not always clearly visible from the parking lot. Overall, the experience was pleasant, but there is room for improvement in terms of navigation.
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Categories
Community & Government
Utility Companies
Public utility company
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