Helotes
Palata Auto - Car Rent And Sale
10.15
10.15
Overview
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Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Active military discounts
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Innovativeness
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The location is a well-established car rental and sales business with a good reputation. The overall rating is 4.7 out of 5, indicating a high level of customer satisfaction. The quality of the services provided is also high, with a rating of 4.7 out of 5. The pricing is competitive, with a rating of 4.6 out of 5. However, the innovativeness of the business is not particularly notable, with a rating of 4.5 out of 5.The location has a wide range of features, including wheelchair-accessible parking and entrance, active military discounts, and a co-branding partnership with Palata Auto. The working hours are also convenient, with extended hours on weekends.Many customers have praised the business for its excellent customer service, with comments such as "They helped us same day when Hertz messed up," "DJ the owner is unbelievable amazing!," and "The people are amazing at this dealership." Some customers have also appreciated the flexibility and accommodating nature of the staff, with comments such as "They were very flexible when I had to extend my rental" and "He was very nice and very friendly."However, there have been some negative reviews, with one customer complaining about being charged more than double for rental and another customer experiencing issues with a broken-down car. However, these issues seem to be isolated and the business has responded to these complaints in a professional manner.Overall, the location is a good choice for customers looking for a reliable and convenient car rental or sales experience.
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Categories
Travel & Recreation
Car Rental
Automotive & Boat Service
Car Sales
Car rental agency
Car leasing service
Car dealer
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