09 Dental

4.0

• (1 reviews)

101 120 Austin Hwy Highway, San Antonio, Texas, 78209

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Overview

Dental, Health, Care

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

All our ratings are from genuine customers

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4.0

1 reviews

Innovativeness

4.2

Overall

4.0

Quality

3.5

Pricing

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.0

09 Dental, located at Building 120, Austin Hwy Highway, Suite 101, San Antonio City, is a dental clinic with a reputation that is mixed among its patients. The clinic has a wheelchair-accessible entrance, parking lot, and restroom, making it convenient for people with mobility issues. Appointments are recommended, and the clinic is open from Monday to Friday, with regular working hours.The staff at 09 Dental is generally friendly and welcoming, with many patients praising the kindness and professionalism of the hygienists and assistants. However, there have been some complaints about the dentist himself, Dr. Morales, who has been accused of being dismissive and uncaring towards some patients. Some patients have also reported feeling rushed during procedures and not being given adequate pain management.The clinic has a clean and modern facility, which is a plus. However, some patients have reported issues with communication and customer service, particularly when it comes to billing and insurance.One major issue that has been raised by several patients is the clinic's billing practices. Some patients have reported being overcharged or being told that procedures are not covered by their insurance when they have been told otherwise. This lack of transparency and poor communication has led to frustration and mistrust among some patients.Despite these issues, many patients have reported positive experiences at 09 Dental, praising the staff's friendliness and the clinic's cleanliness. However, the clinic's reputation is ultimately determined by the quality of care and the level of customer service it provides.It's worth noting that some patients have reported feeling that the clinic prioritizes profits over patient care, which can be a major concern for those seeking dental treatment. Overall, while 09 Dental has its strengths and weaknesses, it's essential for patients to be aware of the potential issues and to carefully review their treatment plans and billing before making a decision.