This parking location has several issues that make it difficult for customers to use their services. The main problem is with the billing system, which seems to be prone to errors. Multiple customers have reported being charged for overstay, even when they had paid for the correct amount of time. One customer was charged $82 for staying 1 minute over the limit, while another was charged the same amount for an alleged overstay of 24 minutes. This lack of accuracy and fairness is a major concern.Another issue is the lack of clear communication from the parking management. Customers have reported receiving letters saying they didn't pay at all, only to later receive another letter saying they owed extra money for an overstay. This confusing and stressful experience can be avoided with better communication.The only positive aspect of this location is its pricing, which is reasonable compared to other parking lots in the area.It's worth noting that several customers have reported taking their business elsewhere due to these issues, which suggests that the parking lot's reputation is suffering as a result.