This business location seems to have a decent overall rating. The quality of service appears to be a letdown, with several customers expressing disappointment with their experiences. The pricing, however, seems to be quite reasonable, which might be one of the reasons why some customers return despite the quality issues. Unfortunately, some customers have reported instances of unprofessional behavior from the staff, which might indicate a need for improvement in this area. One issue that stands out is the inconsistent quality of nail art and nail shaping, with some customers receiving poorly done work. Despite the Asian ownership, which may be a positive aspect, the business has received a number of complaints about rude and unprofessional staff behavior. Overall, this business location has room for improvement, particularly in terms of quality and customer service.