San Antonio
7-Eleven
Overview
Pit stop for snacks, drinks & daily essentials
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
Delivery
Free street parking
Quick visit
Prepared foods
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Overall
Quality
Innovativeness
Pricing
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This location seems to be a typical convenience store with some issues. The staff has been reported to have poor attitudes, with some employees being extremely rude and unhelpful. This has led to a number of customers expressing their disappointment and frustration with the service they received. On the other hand, the store does offer a wide range of products and services, including fuel, snacks, and drinks, which may be convenient for customers. However, the lack of attention to cleanliness and maintenance is a major issue, with several customers reporting dirty restrooms and malfunctioning gas pumps. The location's inability to resolve these issues effectively has resulted in a low overall rating. One issue stands out: the store's poor customer service, which seems to be a recurring problem. Despite its numerous issues, this location has some redeeming qualities, such as its extended working hours and convenient location. However, these positives are overshadowed by the numerous complaints about the staff's behavior and the store's maintenance. It's unclear whether the management is actively working to address these issues, but it's clear that something needs to change in order to improve the overall experience for customers.
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Categories
Shopping
Stores
Convenience store
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