A-AAAKey Mini Storage - Dezavala

4.7

• (1 reviews)

11788 McDermott Fwy Street, San Antonio, Texas, 78230

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Overview

Let Trusted Self Storage Professionals bring a wealth of experience to the table, ensuring that we are well-equipped to help you with all your self-storage needs.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

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Reviews

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4.7

1 reviews

Overall

4.7

Quality

4.5

Pricing

4.7

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.7

This storage location provides a great experience for its customers. The staff, particularly Christine, are extremely helpful and go above and beyond to assist with any needs or questions. They are knowledgeable and provide top-notch customer service, making the process of renting a storage unit smooth and stress-free. The facility is clean and well-maintained, and the security measures in place give customers peace of mind when storing their belongings. The location is convenient and easily accessible, making it a great option for those in the area.While the staff is a major highlight, there are some issues with the facility's quality. Some customers have reported problems with their storage units, such as break-ins and damage to their belongings. This suggests that the facility may need to improve its security measures and customer support.In terms of pricing, this storage location seems to offer competitive rates compared to other facilities in the area. Customers appreciate the value they get for their money and feel that the prices are reasonable.The facility's innovativeness is also noteworthy. They seem to be willing to adapt and improve their services to meet the changing needs of their customers. For example, they offer online rentals and have a user-friendly website that makes it easy to manage your storage unit.However, one area where the facility could improve is in its response to customer complaints. While they have a good track record of responding to positive reviews, there are some instances where they seem to dismiss customer concerns or fail to follow up on issues. This can lead to frustration and a negative experience for customers.Overall, this storage location has a lot to offer, but there are some areas where they could improve. With a bit of attention to customer concerns and a focus on quality and security, they could become one of the top storage facilities in the area.